About

✨ New Free Resource:

Take a Month Off Without Burning Down Your Biz

(Yes, really. No emergencies. No chaos. No guilt.)

You didn’t start your business so it could own you.

But if you're constantly checking client messages at midnight, dreading taking time off, or feeling like the entire success of your business rests on your shoulders—you’re not alone.
(And you're definitely not failing.)

You’re just missing a few core systems that help your business run without you being glued to your laptop.

This free guide is your permission slip to breathe again. Inside, I’ll show you:

  • How to set up ClickUp, Dubsado, or HighLevel so your team and clients know exactly what’s going on—even when you’re offline
  • The 5 systems that make your business smoother, simpler, and stronger
  • A client journey map and team task matrix you can copy and implement today
  • A pre-vacation checklist + re-entry plan that makes stepping away feel easy

This isn’t another productivity hack.

It’s a mindset shift. It’s business maturity.

And it’s your gateway to actual rest, freedom, and time off that doesn’t come with a side of burnout.

Ready to take your first real break (without everything falling apart)?

Achieve clarity, freedom and success with an Operations Magician on your side.

Since January 2019, Servoss Virtual Services has been helping small businesses and solopreneurs get clarity around what they should be doing in their business, what could be delegated and how to work with a virtual assistant.  Success stories include helping a digital marketing agency increase their revenue by 20% in one year, a marketing strategist successfully launching 3 new programs and monthly webinars, and a consulting firm developing a strategic plan for increasing their client base.

History

Servoss Virtual Services was founded by Kathy Servoss, an administrative professional with over 25 years of experience, working mostly in the government and non-profit sectors. Our mission is to empower service providers to be the best they can be by joining them in their business as a strategic partner, providing daily operations leadership, team and project management, and problem solving that allows the CEO/Owner to achieve clarity, freedom & success in their business.

We strive every day to bring positivity into life and work, which improves health and well being, and makes better people. 

Kathy raised three sons on her own for 15 years which taught her resilience, persistence, troubleshooting skills, goal setting, collaborative problem solving, and how to pivot quickly.  These skills have spilled over into her professional life and helped raise the bar on the way she works with clients. 

Our expertise includes a love of learning, teaching others about new tools, creatively solving problems, and being a business mentor and assistant all rolled up in one. We also provide accountability and reduce overwhelm for clients by handling the pesky administrative tasks that are so time-consuming for small business owners.

Vision, Mission, Values

The values most important to me and Servoss Virtual Services are:

  • Authenticity – being ourselves and not apologizing for it
  • Integrity – doing the right thing even if no one is watching
  • Respect – treating everyone fairly and know that no person is better than another
  • Lifelong Learning – having a love of learning something new every day
  • Transparency – providing clarity and honesty through directness 
  • Dependability – following through with what we say we’re going to do

The vision for Servoss Virtual Services is to be a leading Operations Magician for digital marketers and web developers with teams and help as many small businesses grow their business as possible.

Certifications & Memberships

Kathy has always had an interest in building websites, but found she is even better at managing website projects and making sure the right team members are doing the right tasks.  She is able to make minor site updates or run a team on a full website build to make sure it’s completed with quality and efficiency.

She has completed a WordPress certification program through GeekPack and has experience with HTML and CSS languages. She is also certified in Social Media Management, among other programs listed below.

GeekPack
GeekPack WP Rockstar
FreeU 200x200 1 e1682686223517
Freelance University
IAAP 150x150 1 e1682686498368
International Association of Administrative Professionals
IBWN e1682686593493
Ithaca Business Women’s Network
MWBE Certified NYS
GeekPack
Certificate in Effective Problem Solving
GeekPack
Certificate in Social Media Management